Home Care

This booklet informs about services available through Community Care Access Centres (CCAC) and what you can do if you are not happy with your home care services, or you are not getting the services you want. This resource also outlines who is eligible to receive services, and how to go about filing complaints.

SPRINT Senior Care provides a range of services and programs for seniors and for their families. Services include home care, counselling transportation, meals, day programs, safety and more. Services are provided at home and in the community at low cost. Caregiver relief, educational resources and support group information is also available.

This guide is intended to help patients and their families prepare for hospital discharge. The transition from hospital to the right environment is different for everyone. Choices include palliative care, home care, long-term care facility and others. The guide helps by providing the steps for making decisions regarding the best care after leaving the hospital.

MedicAlert Safely Home program offers protection, an effective way to identify the person who is lost and bring the family back together. The page explains how this program works, how much it costs and provides registration and contact information for those interested in enrolling in the program.

 Family caregivers are often those that provide ongoing care and assistance to family members in need of emotional, psychological, spiritual and social support due to physical or mental health conditions. This guide gives tips and advice on dealing with all kind of home care situations when caring for a terminally ill relative.

HouseCalls is an interdisciplinary community-based primary health care model for home bound seniors living in a defined affiliated area. The physician led team of medical professionals provides ongoing medical care for frail, vulnerable, marginalized and home bound seniors. The team provides integrated in-home primary care, geriatric care, chronic disease management and end of life care. The team also facilitates linking clients and caregivers to resources in the community.

This organization offers programs and services that support individual independence and help to sustain and enhance quality of life in the community. Services include: personal care, meals on wheels, transportation, respite service, homemaking, counselling and more.  It also provides information on services, education programs and support groups for caregivers.

Better Living has been delivering services in the Don Mills area since 1983. Essential services such as Home Care, the Adult Day Program, Meal Delivery, Case Management and Transportation provide assistance to seniors and disabled adults wishing to live independently at home and allow respite for people in a care giving role.

This guidebook is important for caregivers who provide assistance to family members with Multiple Sclerosis (MS). The main topics covered include: financial planning, emotional issues related to providing and receiving support, and evaluating care needs.

Telehomecare is a patient self-management program that engages patients as partners in their care plan right in their home. This online program supports people living with a complex chronic disease by providing the assistance of nurses who remotely monitor clients' health status through the use of technology. The program is  available in limited areas in Ontario and currently supports people living with Chronic Obstructive Pulmonary Disease (COPD) or with Heart Failure (HF) only.

Assisting with personal care and bathing is often the most difficult activity for caregivers of people with dementia, and as the disease progresses this can become increasingly challenging.  This publication covers different aspect of personal care and hygiene when caring for a person with Alzheimer's disease. It explains stages of Alzheimer, offers strategies and practical tips for caregivers.

CHIRS is a multi-service agency that provides a broad range of supports to a clientele with diverse and complex needs related to head and brain injury. The website provides access to the Program and Services Guide which lists adult day services, fitness/sports programs, social programs, work alternatives, camping trips and other. Neuro-psychological and neuro-psychiatric services available through CHIRS are also described on the site.

Home Care Ontario is the leading source of information on home care in the province. Families can learn how home care works and find services operating in their community that offer various types of help with care for a loved one. The website provides access to home care services by community name or by postal code.

In addition to providing quality home care services, Mosaic provides customized nursing services for people of all ages living in Toronto and in York Region.  The website includes information on the community resource centres, community links and a selection of articles on variety of topics of interest to seniors and their caregivers. Mosaic also offers education programs and events helping seniors to stay active, socialize and get involved in their community.

TransCare provides home and community support services for people who need assistance due to illness, convalescence, disability or functional limitations related to aging. Services include; respite, meals on wheels, home care, friendly visiting, transportation and more. TransCare gives priority to those who need rides to medical appointments but rides can be arranged also to do shopping, banking and other errands.

This page provides practical information on home safety for elderly living independently and for their family caregivers. There are tips for making life easier and safer for older adults, suggestions for making senior-friendly home changes and additions, and advice for caregivers how to deal with difficult situations including help with selecting home alert systems and other assistive devices.

This website can serve as a starting point for investigating care and housing options available to seniors in Ontario. It helps to choose the right option, contact service providers and discusses aspects that need to be considered before moving to a residential care or a long-term care home. Different government programs within this area are presented, including a Care in Your Home option.

Care Watch is a volunteer-run advocacy organization which is commitment to the overall wellbeing of all older people. It is advocating for accessible, affordable and consistent quality home and community care.  The website explains what supports are available to seniors and lists websites and organizations that facilitate access to services.

This fact sheet will help guide you through the process of hiring help at home. It describes pros and cons of hired help and advises how to find a home care attendant privately and through a home care agency.