Telephone Helplines

This  list of health and healthcare-related telephone numbers may help you get in touch with people and organizations which provide direct services in their areas of expertise.

Use this information and referral numbers to find out about supports, programs and services available in your community.

AIDS and Sexual Health Infoline and eChat
This is a province-wide free anonymous service staffed by professional, multidisciplinary, and multicultural counsellors who offer assistance in different languages.

Toll free: 1-800-668-2437
Local: 416-392-2437

Community Navigation and Access Program (CNAP)
The Community Navigation and Access Program (CNAP) is a network of over 30 not-for-profit organizations, working together to serve seniors in communities across Toronto

Toll free: 1-877-621-2077
                      416 - 217 - 2077

Distress Centres
The Greater Toronto Area 408 Help Line provides 24-hour support to those in crisis situations.

Telephone: (416) 408-4357

Drug and Alcohol Helpline
The Drug and Alcohol Registry of Treatment (DART) is a province-wide treatment information and referral service located in Ontario. The program is operated by ConnexOntario Health Services Information and is funded by the Ontario Ministry of Health and Long-Term Care.

Toll free: 1-800-565-8603

Health Care Connect
This is government registration telephone line for finding family doctors or nurse practitioners in Ontario.

Toll free: 1-800-445-1822

Long-Term Care ACTION Line
This is a help line for home care clients in Ontario. Use this number if you need more information, have a concern or want to register a complaint about a long-term care home. 7 days a week, 8:30AM-7:00PM.

Toll free: 1-866-434-0144

Lung Health Information Line
The Lung Health Information Line provides information on a range of lung health topics including smoking cessation, healthy air, chronic obstructive pulmonary disease (COPD), asthma, and allergies. The telephone service also provides information about programs offered by the Ontario Lung Association.

Toll free: 1-888-344-5864

Mental Health Helpline
Mental Health Service Information Ontario (MHSIO) provides information about mental health services and supports in communities across Ontario. The information line is free, confidential, and anonymous. Or search the MHSIO database online.

Toll free: 1-866-531-2600

Senior Safety Line (SSL)
The Senior Safety Line provides information, referrals, and support 24 hours a day, seven days a week, in over 150 languages. The hotline is a toll-free, confidential resource for seniors suffering abuse, including financial, physical, sexual and mental abuse and neglect.

Toll-free: 1-866-299-1011

Smoker's Helpline
Helpline provides access to smoking cessation resources in your community including organizations, services, programs and other supports.

Toll free: 1-877-513-5333

Telehealth Ontario
Telehealth Ontario is a free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse. The service provides round-the-clock access, to a qualified health professional. It can help you decide whether to care for yourself, make an appointment with your doctor, go to a clinic, contact a community service or go to a hospital emergency room.

Toll free:  1-866-797-0000
TTY:  1-866-797-0007

Are you in Crisis?
This page provides a list of emergency and crisis support telephone numbers for people living in Toronto area.